Number of Cook-Key® owners

How Cook-Key® works

Cook-Key wirelessly connects you to a world of Thermomix recipes and a lifetime of amazing meals. It's as simple as Browse-Sync-Cook.
1. Browse

1. Browse

through thousands of recipes on Cookidoo.com.au. Pick your favourites and create your own custom recipe playlists.
2. Sync

2. Sync

your playlists and meal planner with one touch when you attach your Cook-Key to the side of your TM5.
3. Cook

3. Cook

your favourites faster with step-by-step on-screen instructions, pre-set temperatures and integrated measuring.
See the Cook-Key in action

See the Cook-Key in action

Cook-Key is made for TM5. Don't have one yet? Book a Cooking Experience today to try it out at home.

Enjoy a three-course meal designed by you with friends and family - all made from scratch in your very own kitchen.

Book Now
Cook-Key Introductory Offer

Cook-Key Introductory Offer

With your Cook-Key, you'll also receive one Festive Flavour cookbook (RRP $50) while stocks last – all for just $189.

The Cook-Key introductory offer is available between Friday, 6 October and Sunday, 10 December 2017, or while stocks last.

Order now

Thousands of recipes. Unlimited possibilities.

Every Cook-Key comes with a bonus six-month trial subscription to Cookidoo.com.au. With a subscription, you gain access to more than 1,400 Australian recipes and the global library of over 26,000 triple-tested Thermomix recipes, with new ones added all the time. At the end of your trial, annual subscriptions can be purchased for $49. Recipes at Cookidoo.com.au can be enjoyed by TM31 and TM5 owners alike.

On Cookidoo.com.au, you can find your tried and tested family faves, or new foods to fit your life, and add them to your favourites or weekly meal plans. Plus, you can create personalised recipe playlists such as, amazing midweek meals in under 30 minutes, lunch picks for your health kick, or allergy-friendly desserts everyone can enjoy.

And with Guided Cooking, you can be sure what you see on your screen is what you’ll get on your plate.

Sign up for Cookidoo.com.au now and start enjoying ten of our favourite recipes in your free Thermomix Favourites Collection.

Explore Cookidoo.com.au

 

Cook-Key® Gallery

  FAQ  

Cook-Key

What is Cook-Key?
Cook-Key is an innovative accessory for your TM5 that makes it easy to access all your favourite Cookidoo.com.au recipes, meal plans and lists on your TM5 screen.
It's as simple as Browse-Sync-Cook.

Browse Cookidoo.com.au and create personalised recipe playlists or your weekly meal plan.

Then connect your Cook-Key to your TM5 and sync your recipes to your Cook-Key using Wi-Fi.

Once the sync is complete you can begin cooking all your favourite recipes using the step-by-step on screen instructions so that you create the perfect meal, every time.

Each Cook-Key comes with a bonus 6-month introductory trial subscription to Cookidoo.com.au, giving you access to 1,400 Australian recipes and more than 26,000 recipes from over 12 different countries, with new recipes added all the time.
How much is a Cook-Key?
Cook-Key is $189 (inc GST) and comes pre-loaded with all of the recipes from The Basic Cookbook, so you can start cooking right away. Each Cook-Key also comes with a bonus 6-month introductory trial subscription to Cookidoo.com.au, giving you access to more than 1,400 Australian recipes and 26,000 recipes from over 12 different countries with new recipes added all the time. Please note that international recipes will appear on Cookidoo.com.au and your TM5 in their language of origin.

A Cookidoo.com.au subscription is $49 per year and gives you access to all recipes and collections available globally on Cookidoo.com.au To purchase a subscription, click on "Browse" and then "Get Subscription".
Do I need a Cookidoo.com.au account to use Cook-Key?
Your Cook-Key comes equipped with recipes from The Basic Cookbook, so you can start cooking right away. Cookidoo.com.au is your library where you an organise, purchase and plan from your favourite Thermomix recipe collections and Recipe Chips. There are many more recipes waiting for you on Cookidoo.com.au which you can sync to your Cook-Key. Cook-Key comes with a bonus 6-month introductory trial subscription to Cookidoo.com.au, giving you access to 1,400 Australian recipes and more than 26,000 recipes from over 12 different countries with more added all the time. You'll have endless inspiration with new recipes added every month.
Do I need internet access to use the Cook-Key?
A Cook-Key requires Wi-Fi to sync your recipe content from Cookidoo.com.au to the Cook-Key. Once the sync is complete, you don't require Wi-Fi to access the recipes on your Cook-Key. To update the recipe content stored on your Cook-Key, you will need to update your recipes in Cookidoo.com.au and then re-sync your Cook-Key using Wi-Fi.
Which Wi-Fi variants does Cook-Key support?
Cook-Key supports 802.11 a/b/g Wi-Fi. 5 GHz band is not supported.
Does Cook-Key only work with a stationary Wi-Fi or also with a mobile internet connection?
It is possible to use a mobile internet connection (hot spot), but we recommend using your home Wi-Fi.
What choices do I have if there is no internet coverage in my area?
Unfortunately, if there is no Wi-Fi internet coverage in your area, you cannot use Cook-Key. You need Wi-Fi to connect your Thermomix TM5 to Cookidoo.com.au in order to synchronise recipes. Without a Cook-Key, you can still continue to enjoy the benefits that Cookidoo offers including creating personalised recipe playlists, weekly meal planners and automated shopping lists. You can also subscribe to Cookidoo.com.au so that you can access all the recipes and recipe collections available globally on Cookidoo.com.au

Connecting Cook-Key to the internet through a mobile hotspot (mobile, phone for example) is also possible - but the performance may not be optimal.
Can I use my Cook-Key without Wi-Fi connection?
You need Wi-Fi to sync recipes to your Cook-Key. Once the sync is complete, your recipes are stored on your Cook-Key so you can access them anytime, anywhere without being connected to Wi-Fi. To add, remove and change the recipes on your Cook-Key you must first make the changes at Cookidoo.com.au and then re-sync via Wi-Fi.
How much data is used when syncing recipes to my Cook-Key?
As a guide, to sync 180 recipes (The Basic Cookbook) it takes up to 4-5MB of data.
How many recipes can be stored on a Cook-Key?
The Cook-Key has a storage capacity of 8GB. The TM5 can display up to 5,000 recipes in the recipes menu.
Does the Cook-Key already have some recipes stored on it?
Every Cook-Key comes pre-loaded with the recipes from The Basic Cookbook so you can start cooking straight away.

Each Cook-Key also comes with a bonus 6-month introductory trial subscription to Cookidoo.com.au which gives you access to 1,400 Australian recipes and more than 26,000 recipes from over 12 different countries, with new ones added all the time.

That means you'll always be able to find the right food for the occasion.
How do I activate my Cook-Key on Cookidoo.com.au?
If you already have a Cookidoo.com.au account, simply go to "My Profile" then "My Cook-Key" to activate your Cook-Key. Alternatively, go to "My Recipe Library" then "Activate my Cook-Key". If you are creating your Cookidoo.com.au account, you can activate your Cook-Key while completing your profile.
Can I activate more than one Cook-Key?
Yes, you can add several Cook-Keys to your Cookidoo.com.au account.
Can I activate my Cook-Key in different Cookidoo.com.au accounts?
A Cook-Key can only be activated once on one Cookidoo.com.au account.
Where can I find my Cook-Key ID number?
You can find it on the packaging of the Cook-Key and on the back of your Cook-Key.
Which recipes can I sync to my Cook-Key?
Any recipe on Cookidoo.com.au can be synced to your Cook-Key.  Add recipes to your favourites, to your weekly planner or to your personalised recipe playlists on Cookidoo.com.au, then connect your Cook-Key to your TM5 and press the "Sync" button on screen. Once the sync is complete, all of your recipes will be available under "Recipes" on your TM5.
Can I send recipes to my Cook-Key while I am cooking?
You are not able to sync recipes whilst using the Thermomix to prepare a recipe. The sync button will be unavailable during the cooking process.
How to get recipe notes on my Cook-Key?
Any recipe notes that you add to recipes on Cookidoo.com.au will appear when the recipe is synced to your Cook-Key. 
How do I delete recipes from my Cook-Key?
Delete your chosen recipes within Cookidoo.com.au (from favourites, the recipe playlist or weekly planner) and re-sync your Cook-Key on your TM5.
I've attached my Cook-Key to my TM5 and a firmware update has appeared.
The first time you attach your Cook-Key to your TM5 you will need to complete the firmware update to unlock the Wi-Fi settings on your TM5. Whenever a new software update is available, we send it via Wi-Fi through your Cook-Key to your TM5. We recommend you update your firmware whenever one is available to you.
Is Cook-Key water proof?
The casing of Cook-Key is welded which makes it splash proof. Avoid submerging your Cook-Key in water and keep it clear of dust and moisture.
Does a Cook-Key require batteries?
The Cook-Key is a storage device that doesn't require batteries. It's supplied with power when connected to your TM5.
Can I use my Cook-Key on my friend's TM5?
Once you have synced your recipes to your Cook-Key you can attach it to any TM5 to access your favourite recipes at the touch of a button.
What will happen to my Recipe Chips now that the Cook-Key has launched?
You can continue to use your Recipe Chips with your TM5. When you activate your Recipe Chips, these recipes automatically become a part of your Cookidoo.com.au Recipe Library. After you've registered on Cookidoo.com.au, you can activate Recipe Chips by clicking on "My Recipe Library" and "Activate my Recipe Chip". Enter the unique code found on the back of the Recipe Chip to activate. These recipes will then be added to your recipe library. Please note that each Recipe Chip can only be activated once. From your library, you can create personalised recipe playlists or your weekly meal planner which you can then sync to your Cook-Key. Once you've added your chosen recipes to your playlists or weekly meal planner, attach your Cook-Key to your TM5 and press the sync button. Once the sync is complete you can find your favourite recipes under "Recipes" in the menu of your TM5.
What are the benefits of activating my Recipe Chips?
By activating your Recipe Chips you are permanently adding these recipes to your recipe library. From your recipe library or favourites list you can then add them to your weekly meal planners or to personalised recipe playlists. Your Cook-Key can then sync recipes to your TM5 and you can follow the Guided Cooking steps on the screen.
What is the warranty on my Cook-Key?
The Cook-Key warranty is 24 months and commences when it is dispatched to you.

Cookidoo.com.au

What is Cookidoo?
Cookidoo.com.au is an online recipe library where all your favourite Thermomix recipe collections and Recipe Chips can easily be transformed into personal recipe playlists, effortless meal plans and painless shopping lists.

With Cookidoo.com.au you'll always find inspiration for your next meal.

Click "My Recipe Library" to make it easy to create delicious meals for your family every day. The Weekly Meal Planner and shopping list tools are available on the mobile friendly web page for planning on the go and shopping lists at the touch of a screen.

Each Cookidoo.com.au recipe has been developed and triple tested by our Recipe Development Team to ensure the perfect meal every time.
Do I need to pay to use Cookidoo.com.au?
It's free to register at Cookidoo.com.au When you join Cookidoo.com.au, you will receive a complimentary Welcome Collection containing 10 of our favourite recipes to get you started. For TM5 owners, when you activate your Recipe Chips you'll be able to access the recipes in your digital recipe library. From your library you can design delicious meal plans and create recipe playlists for every occasion. Shopping for ingredients is a breeze - you can generate shopping lists from your personalised meal plans at the click of a mouse at Cookidoo.com.au

With an annual $49 Cookidoo.com.au subscription, you can gain access to 1,400 Australian recipes and more than 26,000 global recipes from over 12 countries, with new ones added all the time. Subscriptions are available under the "Browse" menu option.
Can I add my own recipes to Cookidoo.com.au?
No. You can create, upload and share your own recipes at RecipeCommunity.com.au At Cookidoo.com.au it's easy to organise your Thermomix recipes and to create playlists of your favourites. All the recipes featured on Cookidoo.com.au have been developed by Thermomix recipe developers and triple tested to ensure the perfect meal every time.
How do I create my own recipe playlists?
Simply hover your mouse over the recipe that you would like to add to your playlist. Click on the three dots that appear in a circle in the upper right hand corner of the image and click "Add to my own Recipe List". You can then add the recipe to an existing recipe playlist or create a new one. 

Please note that you can only add recipes you have already purchased, as a collection or Recipe Chip, to your playlists. If you have a Cookidoo.com.au subscription you can access every recipe available on Cookidoo.com.au - 1,400 Australian recipes and more than 26,000 recipes from over 12 countries, with new ones added all the time. A Cookidoo.com.au subscription is $49 per year.
How do I create my weekly meal plans?
The Weekly Meal Planner is an easy-to-use tool where you can plan all of your meals for the week using your own recipe library. Your Weekly Meal Planner appears at the bottom of the page at Cookidoo.com.au, as black bar with the days of the week and corresponding calendar dates. There are two ways to add your recipes to your Weekly Meal Planner:

1. Drag and Drop: Click on the recipe image, hold it until a thumbnail appears, then drag it towards the black menu planner bar. Your weekly planner will pop up, and you can drop the recipe to your preferred day by releasing the mouse button.

2. Manually Add: Hover your mouse over the cover image of the recipe you would like to add and click on the three dots that appear in in a circle at the top right corner. Select "Add to Weekly Planner" and select day of the week and calendar date. 

In your Weekly Meal Planner you can drag and drop to move recipes to different days. Then you can effortlessly create a shopping list for your planned meals. You can also add notes to your weekly meal plan by clicking the edit symbol positioned at the top of the daily column.
How do I create my shopping lists?
The Shopping List is an easy-to-use tool at Cookidoo.com.au Create a shopping list with one click of the shopping list symbol at the base of the column for each day of your Weekly Meal Plan.
How do I add items to my shopping list?
Once you have generated your shopping list from your Weekly Meal Planner, simply type one item or ingredient per row into the "Extra Items" box at the top of the list and click "Add". You can then email your shopping list to yourself or another email address, so that you can access it on other compatible devises like your tablet and smart phone.
How do I remove items/ingredients from my shopping list?
You can easily remove items by clicking on the check mark symbol next to the item that you want to remove. The item will disappear from your shopping list, and be added to the "Crossed Out" list at the bottom of the page. If you want to recover a deleted item to your shopping list, click on the green check mark symbol next to the item and it will be re-added to your shopping list.
How do I send my shopping list to myself or a family member?
Once you've finalised your shopping list, click on the arrow symbol at the top right corner of the page and click "Email shopping list". Your Cookidoo login email will automatically appear in the "Send To" text box. If you would like to send the list to someone else you can easily change the text to their email address and add a note. Then click "Send". Please note that you can only send the shopping list to one email recipient at a time.
How do I add a collection to my favourite recipes?
Hover over the collection image that you want to add to your favourites. Click on the three dots that appear in the upper right hand corner and click on "Add to Favourites". To access the recipes, go to "My Recipe Library" and click on "My Favourites". Then click on "Collections" at the top right of the screen. All of the recipes in the collection that you have added to your favourites will now appear. Please note, you can only add collections that you already own to your favourites. If you have a Cookidoo.com.au subscription you can add any recipe from the global collection of 1,400 Australian recipes and over 26,000 recipes from more than 12 countries, with more added all the time.

A Cookidoo.com.au subscription is $49 per year and gives you access to all recipes and collections available globally on Cookidoo.com.au To purchase a subscription, click on "Browse" and then "Get Subscription".
How can I add individual recipes to my favourites?
Hover over the recipe image, click on the three dots that appear in a circle in the upper right hand corner, then select "Add to Favourites". The recipe will then be available in your favourites. Please note, you can only add collections that you already own to your favourites. If you have a Cookidoo.com.au subscription you can add any recipe from the global collection of over 1,400 Australian recipes and 26,000 recipes from more than 12 countries, with new ones added all the time.

A Cookidoo.com.au subscription is $49 a year and gives you access to all recipes and collections available globally on Cookidoo.com.au To purchase a subscription, click on "Browse" and then "Get Subscription".
I own a TM31. Can I use Cookidoo?
Yes. Cookidoo.com.au can be enjoyed by all Thermomix owners. From your recipe library you can design delicious meal plans and create recipe playlists for every occasion. With Cookidoo.com.au shopping for meals is easier than ever when you generate shopping lists at the click of a mouse for your Weekly Meal Plans. Your Cookidoo.com.au subscription gives you access to 1,400 Australian recipes and more than 26,000 global recipes from over 12 countries with new ones added all the time.

All Australian recipe collections are suitable for TM5 and TM31. Some chip collections are suitable for TM31 and all recipes from the global library will indicate if they are only suitable for TM5. As a TM31 owner please ensure the recipe you have selected is suitable for the TM31 prior to commencing meal preparation.

As a TM31 owner, when using a recipe marked as TM5 only, you must reduce the quantity of ingredients to ensure you don't overfill your mixing bowl past the TM31 maximum capacity 2L marking, found on the inside of your mixing bowl. A good rule of thumb is to reduce everything by at least 10%.
Can I create recipes marked with TM5 in my TM31?
All Australian recipe collections are suitable for TM5 and TM31. Some chip collections are suitable for TM31 and all recipes from the global library will indicate if they are only suitable for TM5. As a TM31 owner please ensure the recipe you have selected is suitable for the TM31 prior to commencing meal preparation.

As a TM31 owner, when using a recipe marked as TM5 only, you must reduce the quantity of ingredients to ensure you don't overfill your mixing bowl past the TM31 maximum capacity 2L marking, found on the inside of your mixing bowl. A good rule of thumb is to reduce everything by at least 10%.
Can I create recipes marked with TM31 in my TM5?
Yes, all recipes that have been developed for the TM31 can be created using your TM5.
How do I change the email address I used to register on Cookidoo.com.au?
Please contact us on 1800 004 838 or email cookidoo@thermomix.com.au for assistance.
My Cookidoo.com.au account is blocked, what should I do?
Please contact us on 1800 004 838 or email cookidoo@thermomix.com.au.
Can I create more than one Cookidoo.com.au profile?
Currently, you can only create one profile per Cookidoo.com.au account.
I ordered a Thermomix and received an email with a link to sign up for Cookidoo.com.au, but I haven't received my Thermomix yet.
You can register on Cookidoo.com.au before you receive your Thermomix. During the registration process select "I don’t have a Thermomix at home yet".

In the meantime, you can begin to enjoy everything that Cookidoo.com.au offers such as browsing recipe collections, meal planning and creating your own personalised recipe playlists.

When you receive your Thermomix, you can edit your profile pages by clicking the green "My Profile" button at the top right corner of the page.

Cookidoo.com.au subscription

What are the benefits of a Cookidoo.com.au subscription?
Cookidoo.com.au is a recipe library where all of your favourite Thermomix recipe collections and Recipe Chips are transformed into personal recipe playlists, effortless meal plans and painless shopping lists. A subscription to Cookidoo.com.au grants you access to every recipe and recipe collection globally on Cookidoo.com.au, so you'l always find inspiration for your next meal. That's 1,400 Australian recipes and more than 26,000 recipes from over 12 different countries with new recipes added all the time. Please note that international recipes will appear on Cookidoo.com.au and your TM5 in their language of origin.
How much is a Cookidoo.com.au subscription?
A Cookidoo.com.au subscription is $49 per year. Each Cook-Key comes with a bonus 6-month introductory trial subscription to Cookidoo.com.au. A Cookidoo.com.au subscription gives you access to 1,400 Australian recipes and more than 26,000 recipes from over 12 different countries with new ones added all the time.

Access to thousands of recipes means endless inspiration, so you'll always have the perfect food to suit any occasion.
How do I activate my Cookidoo.com.au subscription?
You can purchase an annual $49 subscription under "Browse" and "Get Subscription". Each Cook-Key comes with a bonus 6-month introductory trial subscription which will automatically activate when you activate your Cook-Key on Cookidoo.com.au
What is the bonus 6-month introductory trial subscription that I receive with my Cook-Key purchase?
A Cookidoo.com.au subscription gives you access to 1,400 Australian recipes and more than 26,000 recipes from over 12 different countries, with new ones added all the time.

Thousands of recipes means endless inspiration, so you'll always have the perfect food to suit any occasion. At the end of your trial period you can choose to renew your subscription for the annual price of $49 per year. If you choose not to renew your subscription, your recipe library will revert back to your Welcome Collection, Thermomix recipe collections you have previously purchased and Recipe Chips you have activated.
What happens once the trial period expires?
To continue to access the global library of recipes, you can choose to renew your subscription for the annual price of $49 per year. If you choose not to renew your subscription, your recipe library will revert back to your Welcome Collection, Thermomix recipe collections you have previously purchased and Recipe Chips you have activated.
I don't want a Cookidoo.com.au subscription. Can I still use a Cook-Key?
Yes, any recipes that are in your recipe library can be synced to your Cook-Key. Your recipe library consists of your Welcome Collection, Thermomix recipe collections that you have purchased or Recipe Chips that you have activated.
I already have a Cookidoo.com.au account - do I need to buy a subscription to keep using it?
No. You can keep using Cookidoo.com.au the same way without a subscription. Your recipe library consists of your Welcome Collection, Thermomix recipe collections that you have purchased or Recipe Chips that you have activated. If you have a Cook-Key then you can access your Thermomix recipes on your TM5 touch screen for guided cooking.

If you have a Cookidoo.com.au subscription you can access 1,400 Australian recipes and the global library of 26,000 recipes from over 12 countries, with new ones added every month.
I already have a Cookidoo.com.au account - do I need to buy a Cook-Key to keep using it?
No. You can keep using Cookidoo.com.au the same way without a Cook-Key. Your recipe library consists of your Welcome Collection, Thermomix recipe collections that you have purchased or Recipe Chips that you have activated. If you have a Cook-Key then you can access your Thermomix recipes on your TM5 touch screen for guided cooking.

If you have a Cookidoo.com.au subscription you can access 1,400 Australian recipes and the global library of 26,000 recipes from over 12 countries, with new ones added every month.

Getting started with Cook-Key

I'm trying to activate my Cook-Key, but I get an error message.
Please check that you've entered the Cook-Key ID number correctly. If you have entered your ID correctly and still receive an error message, please contact us on 1800 004 838 or email cookidoo@thermomix.com.au.
Can I activate more than one Cook-Key?
Yes, you can add several Cook-Keys to your Cookidoo.com.au account.
Can I activate my Cook-Key in different Cookidoo accounts?
A Cook-Key can only be activated on one Cookidoo account at any time. If you wish to deactivate your Cook-Key to reactivate it on another Cookidoo account, please contact us on 1800 004 838.
Does the Cook-Key already have some recipes stored on it?
Every Cook-Key comes pre-loaded with the recipes from The Basic Cookbook so you can start cooking straight away.

Each Cook-Key also comes with a bonus 6-month introductory trial subscription to Cookidoo which gives you access more than 1,400 Australian recipes and 26,000 recipes from over 12 different countries. That means you'll always be able to find the right food for the occasion.
How do I activate my Cook-Key on Cookidoo.com.au?
If you already have a Cookidoo.com.au account, simply go to "My Profile" then "My Cook-Key" to activate your Cook-Key.

Alternatively, go to "My Recipe Library" then "Activate my Cook-Key". If you are creating your Cookidoo.com.au account, you can activate your Cook-Key while completing your profile.
Where can I find my Cook-Key ID number?
You can find it on the packaging of the Cook-Key and on the back of your Cook-Key.
How do I connect my Cook-Key with my home Wi-Fi?
Before you connect your Cook-Key, make sure you have a Cookidoo account and have activated your Cook-Key on Cookidoo. If your Cook-Key is already activated, follow these steps:

1. The first time you connect your Cook-Key to your TM5, complete the firmware update so that the Wi-Fi settings are unlocked on your TM5.
2. Attach your Cook-Key to your TM5 and wait for the sync symbol (arrows on the home screen) to turn black.
3. Once it does, press the sync button and follow the prompts to set up your Wi-Fi connection. Alternatively, go to ""Menu"" > ""Settings"" > ""Wi-Fi"" > ""New connection"".
4. You will be guided through the connection set-up on your TM5 screen.
5. You TM5 will automatically connect to this network each time you sync your Cook-Key.

If you have any connection issues, re-attempt the steps above. If you are still experiencing issues, please contact us on 1800 004 838 or email cookidoo@thermomix.com.au.
How do I connect my Cook-Key with a mobile hotspot?
Before you connect your Cook-Key, make sure you have a Cookidoo account and have activated your Cook-Key on Cookidoo. If your Cook-Key is already activated, follow these steps:

1. The first time you connect your Cook-Key to your TM5, complete the firmware update so that the Wi-Fi settings are unlocked on your TM5.
2. Attach your Cook-Key to your TM5 and wait for the sync symbol (arrows on the home screen) to turn black.
3. Once it does, press the sync button and follow the prompts to set up your Wi-Fi connection. Alternatively, go to ""Menu"" > ""Settings"" > ""Wi-Fi"" > ""New connection"".
4. You will be guided through the connection set-up on your TM5 screen. Make sure to have your hotspot activated on your mobile phone, so that Cook-Key can detect it as a Wi-Fi network.
5. You TM5 will automatically connect to this network each time you sync your Cook-Key.

If you have any connection issues, re-attempt the steps above. If you are still experiencing issues, please contact us on 1800 004 838 or email cookidoo@thermomix.com.au.
My Thermomix will not accept my Wi-Fi password.
Please check you are entering it in correctly. Also the Wi-Fi password must be 8 or more characters long. If your password is not long enough, you may need to change it and try again.
How do I activate my Cookidoo.com.au subscription?
You can purchase an annual $49 subscription under "Browse" and "Get Subscription". Each Cook-Key comes with a bonus 6-month introductory trial subscription which will automatically activate when you activate your Cook-Key on Cookidoo.com.au
What is a profile page and how do I complete it?
On the profile pages, you have the opportunity to provide information about yourself and your Thermomix. 

For TM5 owners, turn on your Thermomix and tap the "Settings" button. For TM31 owners, you can find the serial number on the base of your Thermomix. 

If you have not yet received delivery of your Thermomix, you can skip this step and add the details later. In addition, you can activate your Recipe Chips or Cook-Key.

Activating your Cook-Key will automatically activate your bonus 6-month trial subscription to Cookidoo.com.au.

Information about the handling your personal data and the Terms of Service can also be found in this section.
I registered on Cookidoo but have not yet received a confirmation email.
Please first check the spam folder in your emails. If the email isn't in your spam folder, and you still don't receive it after a couple of hours, please contact us on 1800 004 838 or email cookidoo@thermomix.com.au.
Can I create more than one Cookidoo.com.au profile?
You can currently can only create one profile per Cookidoo.com.au account.
I ordered a Thermomix and received an email with a link to sign up for Cookidoo.com.au, but I haven't received my Thermomix yet.
You can register on Cookidoo.com.au before you receive your Thermomix.

During the registration process select "I don’t have a Thermomix at home yet". In the meantime, you can begin to enjoy everything that Cookidoo.com.au offers such as browsing recipe collections, meal planning and creating your own personalised recipe playlists.

When you receive your Thermomix, you can edit your profile pages by clicking the green "My Profile" button at the top right corner of the page.
My Cookidoo.com.au account is blocked, what should I do?
Please contact us on 1800 004 838 or email cookidoo@thermomix.com.au.

Troubleshooting your Cook-Key

I cannot get my Cook-Key to connect, what can I do?
Please check your Wi-Fi settings are correct in "Settings" on your TM5 and try again.

If you are still having trouble connecting, check that your router is compatible with Cook-Key requirements (Wi-Fi 802.1 b/g/n with 2.4 Ghz and only WEP, WPA and WPA2-personal encryption).

If this is not the case, adjust the router settings and try again, a restart of your router may be required.

If you are still experiencing difficulty, please contact us on 1800 004 838 or email cookidoo@thermomix.com.au.
My Wi-Fi connection has been successfully configured, but my Cook-Key cannot connect to Cookidoo.com.au
Please check the error code on the display of your TM5 and follow the instructions. If your Cook-Key still can't connect, please check the below:

1. Make sure your internet connection is working properly. Try another Wi-Fi device's connection to test.
2. Make sure that Wi-Fi connectivity is enabled on your router and that it's not positioned too large a distance from your TM5.
3. Make sure that you have not applied any changes, such as modifying the name (SSID) or Wi-Fi password of your router recently. In case you applied any changes to your Wi-Fi, please delete and reconfigure the Wi-Fi settings on your TM5.
If the issue persists, please contact us at cookidoo@thermomix.com.au or 1800 004 838.
My TM5 shows an error code: 513, 519, 525, 550, 562
Try detaching and re-attaching your Cook-Key.

If the problem persists, restart your TM5.

If the problem persists, trigger the Cook-Key reset under "Settings". If the problem persists, try connecting a Recipe Chip.

If you do not have a Recipe Chip, please contact your Consultant or our Customer Service Team on 1800 004 838 or email cookidoo@thermomix.com.au.

If a Recipe Chip is working and the Cook-Key isn't, your Cook-Key needs to be replaced.

Please contact us on 1800 004 838 or email cookidoo@thermomix.com.au.

If the Recipe Chip also isn't working, please contact us as your machine may need to come into service.
My TM5 shows an error code: 559
Switch off your TM5. Detach your Cook-Key and clean both the Cook-Key and the connecting interface with a damp cloth.

Dry the connections, re-attach your Cook-Key and turn your TM5 back on. If the problem persists, your Cook-Key may need to be replaced.

Please contact us on 1800 004 838 or email cookidoo@thermomix.com.au.
My TM5 shows an error code: 570, 572
Please detach and reattach your Cook-Key.

If the problem persists, restart your TM5.

If the problem persists, trigger Cook-Key reset in "Settings".

If the problem persists, make sure you have your Wi-Fi login details on hand. Please go to "Menu" > "Settings" > "Factory Reset". Reset the Wi-Fi settings of your TM5. Afterwards press "Home" and start a new Wi-Fi configuration by pressing "Sync" on the home screen (please note, the synchronization button might be inactive for a couple of seconds). Follow the Wi-Fi configuration instructions on your TM5 display to establish the Wi-Fi connection.

If the problem persists, turn off TM5, reboot your router, wait and restart your TM5.

If the problem persists, try to use your Wi-Fi network with another device.

If you can’t get online with the other device, your internet service provide may have a service outage. Please call them for further support.

If the other device works, please contact us on cookidoo@thermomix.com.au or 1800 004 838.
My TM5 shows an error code: 573, 582, 583, 584, 585
Please reset your Cook-Key under "Settings".

Make sure that your Internet router/modem is switched on, working properly and Wi-Fi connectivity is enabled. Keep your TM5 with Cook-Key in range of your Wi-Fi router. Restart your TM5 and re-attempt synchronizing.

Please note that other wireless devices that operate in the 2.4 GHz band (e.g. microwave transmitters, wireless cameras, baby monitors, a neighbour's Wi-Fi device) can cause interference with Wi-Fi connections. Make sure that there isn't any interference.

Still can't connect?

If you're connected to Wi-Fi but you can’t get online, try to use your Wi-Fi network with another device. If you can’t get online with the other device, there might be a service outage. Call your Internet provider for further support.

Try also to connect Cook-Key to a mobile hotspot. If that is working, you may have a router issue.

Make sure that your Wi-Fi router has the latest version of the firmware. For help updating your router, contact the manufacturer.

Make sure your router is compatible with the Cook-Key requirements (Wi-Fi 802.1 b/g/n with 2.4 Ghz and only WEP, WPA and WPA2-personal encryption) and router settings are configured accordingly.

If you are still experiencing issues, please contact us on 1800 004 838 or cookidoo@thermomix.com.au.
My TM5 shows an error code: 700, 701, 705
Please reset your Cook-Key under "Settings".

Make sure that your Internet router/modem is switched on, working properly and Wi-Fi connectivity is enabled. Keep your TM5 with Cook-Key attached in range of your Wi-Fi router.

Restart your TM5 and reattempt synchronizing. If problem persists, make sure you have the Wi-Fi login details on hand.

Please go to "Menu" > "Settings" > "Factory Reset". Reset the Wi-Fi settings of your TM5. Afterwards press "Home" and start a new Wi-Fi configuration by pressing "Sync" on the home screen (please note, the synchronization button might be inactive for a couple of seconds). Follow the Wi-Fi configuration instructions on your TM5 display to establish the Wi-Fi connection.

If the problem persists, turn off your TM5, reboot your router, wait and restart your TM5.

If the problem persists, try to use your Wi-Fi network with another device. If you can’t get online with the other device, your internet provider may have a service outage. Call your Internet provider for further support.

If the other device does connect, please contact us on 1800 004 838 or cookidoo@thermomix.com.au.
My TM5 shows an error code: 703
Restart your TM5.

If the problem persists, trigger Cook-Key reset under "Settings".

If the problem persists, reset your TM5 under "Settings".

If the problem persists, please contact us on 1800 004 838 or email cookidoo@thermomix.com.au.
Which Wi-Fi variants does Cook-Key support?
Cook-Key supports 802.11 a/b/g Wi-Fi.

5 GHz band is not be supported.
My TM5 switches off automatically and shows the error message C160 or C161.
This error message is not related to Cook-Key.

If you see the error message, please contact us on 1800 004 838 or email cookidoo@thermomix.com.au.
Which types of Wi-Fi encryption are supported?
Cook-Key supports WEP, WPA and WPAZ-personal encryption.

WPA-enterprise and proxies are not supported.
Does Cook-Key only work with a stationary Wi-Fi or also with a mobile internet connection?
It is possible to use a mobile internet connection (hot spot), but we recommend using your home Wi-Fi.
Which recipes can I sync to my Cook-Key?
Any recipe on Cookidoo.com.au can be synced to your Cook-Key.

Add recipes to your favourites, to your weekly planner or to your personalised recipe playlists on Cookidoo, then connect your Cook-Key to your TM5 and press the "Sync" button on screen.

Once the sync is complete, all of your recipes will be available under "Recipes" on your TM5.
How do I get my favourite recipes on my Cook-Key?
Add recipes to your "Favourites" by hovering your mouse over the recipe image and clicking on the three dots that appear in the top right corner.

Click "Add to Favourites". Then attach your Cook-Key to your TM5 and press the "Sync" button.

Your recipe will be available under "Favourites" in the "Recipes" menu.
How do I get my personalised recipe playlists on my Cook-Key?
Once you've added your selected recipes and created your recipe playlists in Cookidoo they are ready to sync to your Cook-Key.

Attach your Cook-Key to your TM5 and press the "Sync" button.

Your playlists will be available under "My Lists" in the "Recipes" menu.
How do I get my weekly planner on my Cook-Key?
Once you have created your weekly planner on Cookidoo.com.au, attach your Cook-Key to your TM5 and press the "Sync" button.

Your weekly planner recipes will be available under the "Recipes" menu.
How do I get my recipe notes on my Cook-Key?
Any recipe notes that you add to recipes on Cookidoo.com.au will appear when the recipe is synced to your Cook-Key.
How do I delete recipes from my Cook-Key?
Delete your chosen recipes within Cookidoo.com.au (from favourites, the recipe playlist or weekly planner) and re-sync your Cook-Key on your TM5.
Can I send recipes to my Cook-Key while I am cooking?
You are not able to sync recipes whilst using the Thermomix to prepare a recipe. The sync button will be unavailable during the cooking process.
Can I use my Cook-Key without Wi-Fi connection?
You need Wi-Fi to sync recipes to your Cook-Key.

Once the sync is complete, your recipes are stored on your Cook-Key so you can access them anytime, anywhere without being connected to Wi-Fi.

To add, remove and change the recipes on your Cook-Key you must re-sync via Wi-Fi.
What happens if the sync is interrupted?
Simply press the "Sync" button again on your TM5 screen.

Please do not remove Cook-Key while synchronising.